FREQUENTLY ASKED QUESTIONS
Your Privacy and Data
Your privacy is our top priority. SmartOnCall operates with secure end-to-end processing. We never intercept, process, or save your audio or transcripts on our servers. All data processing occurs directly from your device, and any communication with trusted AI providers (like Google and OpenAI) for transcribing and generating answers is handled in a privacy-preserving manner, ensuring your sensitive conversations remain secure and private.
No, absolutely not. Your conversational data, including audio, uploaded data, or transcripts, is never used to train the underlying AI models of our trusted partner, Google. Google has strict policies in place to ensure your prompts and responses are not used to improve their general AI models. This commitment guarantees the confidentiality of your conversations. For more details on Google's data usage, you can refer to their policy here: Gemini API Terms of Service
All your call transcripts, summaries, and recordings are saved directly on your device, within your user profile. This ensures they are not accessible to other users or to SmartOnCall, and they are encrypted for added security. You retain full control over your data.
Functionality and Usage
SmartOnCall acts as your AI-powered assistant during important calls. It intelligently transcribes your conversation in real-time using advanced AI. As the dialogue unfolds, AI identifies and highlights key questions asked.
You can then click on these detected questions to receive instant, contextually relevant answers, drawing from your uploaded data and general knowledge. This powerful combination ensures you're always prepared, knowledgeable, and confident, whether it's a critical meeting, a sales call, or a job interview.
SmartOnCall is designed for any critical conversation where instant access to information can make a difference. Key use cases include:
- Job Interviews: Always have the right answers ready.
- Sales Calls: Respond confidently to client questions and objections.
- Business Meetings: Stay informed and contribute effectively.
- Consultations: Access personalized answers grounded in your specific data.
- Learning & Follow-up: Get AI-powered call summaries and actionable insights for better post-call analysis and follow-ups.
The main benefits are increased confidence, knowledge, and efficiency in every online meeting.
You can upload your specific data, documents, and knowledge bases directly into SmartOnCall. The AI then uses your content to generate answers, ensuring they are not just general knowledge but tailored to your unique information and expertise. This feature makes SmartOnCall invaluable for highly specific discussions.
No, SmartOnCall operates in "stealth mode." It is a desktop application that runs locally on your computer and does not join your meetings as a visible participant or bot. Your colleagues or clients won't know you're using it unless you tell them.
SmartOnCall is designed to be highly compatible and works seamlessly with all major collaboration software platforms, including Zoom, Microsoft Teams, Slack, Google Meet, and Webex.
Pricing
SmartOnCall operates on a pay-as-you-go model, allowing you to purchase call minutes as needed. There are no monthly subscriptions or hidden fees. You can buy packages of 30, 60, or 120 minutes, with discounts for larger packages. Minutes are only deducted when SmartOnCall is actively listening and processing your call.
Minutes are only deducted from your balance when SmartOnCall is actively listening and processing your call. If the app is not actively engaged, your minutes remain untouched.
No, your purchased minutes never expire. You can use them whenever you need SmartOnCall's assistance, without worrying about losing your investment.
Yes! You can download the SmartOnCall app for free and receive 30 minutes of usage to try out the service without any commitment. This allows you to test its features and see how it can enhance your calls before making a purchase.
Technical Requirements and Availability
SmartOnCall is currently available for Windows 10 and 11 operating systems. We are actively working on a Mac version and plan to release it in the near future.
SmartOnCall requires a Windows 10 or 11 operating system and a stable internet connection. The app is designed to run efficiently on standard hardware.
Simply download and install the application on your Windows device. Once installed, sign in to the app, and you'll automatically receive 30 minutes of free usage to experience SmartOnCall's real-time assistance firsthand.
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